Remove Customersurveyau1.com Fake Survey Pop-up

About Customersurveyau1.com 

Customersurveyau1.com is a kind of adware infection which shows fake survey on user's browser without permission. Once gets into the computer, Customersurveyau1.com will compromise your browser and modify browser setting. Customersurveyau1.com is capable to change your browser's settings and change your web browser's homepage and default search provider to a different one without your permission. When you surf the Internet, Customersurveyau1.com is capable to pop up automatically to the "Win an Apple Watch" page. Then when you click to ask this question you will be taken to another page offering another competition.

The pop-up message will state:

Dear discussions.apple.com visitor,
You have been selected for this year's annual survey on: Wednesday, December 2, 2015.
Complete the following survey and we'll present you with 3 exclusive offers worth over $150 each from our sponsors.

However, you should not believe in the fake message. To finish the survey, you will be asked to enter your first name, last name, phone number, email and address details. In this case, you will get many spam message in your inbox. Your phone number may be released to the public. Adware like Customersurveyau1.com is mainly created by the cyber criminals to make money. It is suggested to remove Customersurveyau1.com from the computer as soon as possible to avoid further damage. It is better to scan your computer with a powerful anti-spyware program like Spyhunter to check out the problem and remove viruses.

How to remove Customersurveyau1.com

Method 1: Manual removal

Step 1: Stop related running processes in Windows Task Manager first.

Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.

Step 2: Remove any infection related program from Control Panel.

Windows Vista and Windows 7

1. Open the Start menu.
2. Click Control Panel and click Uninstall a program.
3. Remove the related programs.

Windows XP

1. Open the Start menu.
2. Click Control Panel and then click Add or Remove Programs.
3. Uninstall related programs.


Windows 8

1. Press Win+R.
2. Type in control panel and click OK.
3. Select Uninstall a program.
4. Remove the related programs.

Step 3: Remove Customersurveyau1.com from your browsers.

Reset Safari:

1.Open your Safari web browser by clicking on the Safari icon in the dock.
2.Click on Safari in your Safari menu, located at the top of your screen.
3.A drop-down menu will now appear. Choose the option labeled "Reset Safari..."
4.A warning dialog will now appear detailing the items that will be removed.
5.Click the button on the dialog labeled Reset to complete the process.

Reset Internet Explorer

Reset Google Chrome

Reset Mozilla Firefox

Step 4: Show all hidden files and clean all the malicious files.

(1).Click the Start button and choose Control Panel, clicking Appearance and Personalization, to find Folder Options then double-click on it.
(2).In the pop-up dialog box, click the View tab and uncheck Hide protected operating system files (Recommended).

Step 5: Go to the Registry Editor and remove all related registry entries.

(Steps: Hit Win+R keys and then type regedit in Run box to search)

Method  2:  Remove with SpyHunter

It is safe and easy to remove  Customersurveyau1.com by Spyhunter.

Step 1: Click the following button to download SpyHunter.

Step 2: Save it into your computer and click on the Run choice to install it step by step.

Step 3: Scan the computer and delete all threats.

Note: To keep  Customersurveyau1.com on the computer is not a wise choice. This infection can bring in many other potentially virus and damage. Install Spyhunter can help you remove  Customersurveyau1.com and also protect your computer.

（Gary）