Tips for Optimal Browsing

Thursday, April 16, 2015

Remove Official-phone-support.com Pop-ups - Completely Get Rid of Official-phone-support.com Adware

Official-phone-support.com is a harmful adware that cheats computer users with a lot of faulty information. After invading into the target system, Official-phone-support.com is able to hijack your browser and then bombard you with massive pop-ups windows. Here is one example of Official-phone-support.com pop-ups:



As you can see, Official-phone-support.com uses such nasty method to make PC users really worried about their computers. All Official-phone-support.com does is to scare computer users to call a certain phone number. Whiles, If you call the number quoted above, instead of getting any real PC experts, you will reach some cyber crooks who want to steal your money, without actually rendering any decent computer repair services. 

At the same time, you will not be able to operate your web browsers normally as you fail to close pop-ups windows generated by Official-phone-support.com. What's worse, Official-phone-support.com still runs in the background to add its harmful extension and plugin in your web browsers. Your online activities may be seriously affected to due to Official-phone-support.com.
In short, for the safety of your operating system and your person data, you need to get rid of this bug as soon as possible.

Guide to Remove Official-phone-support.com Completely 


Method one: Automatically remove Official-phone-support.com pop-ups

Method two: Manually get rid of Official-phone-support.com completely



Method one: Remove Official-phone-support.com via professional removal tool – SpyHunter


SpyHunter is a reputable and professional anti-virus program which is typically developed by a group of experienced computer technician to block and eliminate any insidious program and viruses which tend to compromise the system. You can follow the detailed instructions to install SpyHunter anti-virus program.


Step One: Download SpyHunter by clicking the icon as below.



Step Two: Please run this installer once the download is finished.



Step Three: Please tick the “I accept the license agreement” and click Next.


Step Four: Please click Finish button once the installation completes.


Step Five: Under Malware Scan tab, PC users could choose Start New Scan(Recommended), Custom Scan, Disabled Program, Backup and Exclusions. SpyHunter will start to scan the computer and locate threat on your computer after selecting Start New Scan.


Step Six: When the scan is done, you can click Fix Threats completely on your computer. All the threats including Official-phone-support.com, adware and other PC infections hiding in your computer will be removed completely, you can check each scan and its brief information.


Method two: Manually get rid of Official-phone-support.com completely





Step One: Eliminate Official-phone-support.com From the Browsers.

For Microsoft Internet Explorer

1. Run Microsoft Internet Explorer.

2. Click Tools, click Manage Add-ons.
3. Click Toolbars and Extensions tab.

4. Right click Official-phone-support.com process and then select Disable option to stop its running.

For Mozilla Firefox

1. Click Firefox button on the on the upper left corner of the browser.

2. Click Add-ons, click Extensions.


3. Locate Official-phone-support.com from the extension list and then click Remove button to eliminate it.

4. Go to Plugins, select Disable option.

For Google Chrome

1. Run Google Chrome firstly.

2. Click Customize, click Tools, go to Extensions.



3. Locate Official-phone-support.com and then click the Recycling Bin to eliminate it.

Step two: remove spam programs added by Official-phone-support.com from Windows.

(Tips: please make sure that you are under administrator account so that you have the privilege to access this function.)

Guide for accessing Control Panel in Windows 7

– click on the Start button which can be found on the bottom left corner of the screen.
– Please click on the Control panel to get access



- Search for the suspicious names which were installed lately by arranging them chronologically.
– Click on the Uninstall button to remove the suspicious program related with Official-phone-support.com
– please click OK to proceed if encountering confirmation



Guide for accessing Control Panel in Windows 8

– open your PC and get into administrator account, before you launch on the desktop, input ‘Control Panel’ in the search bar, then click ‘search’.
– Please click on the Control panel to get access


Find out dubious programs added by Official-phone-support.com and uninstall them completely 



Step three: Show up Folder Options from Control Panel. Check the box of "Show hidden files and folders" and uncheck "Hide protected operating system files (Recommended)", then click "OK".



Locate and delete Official-phone-support.com associated files
%AppData%\Protector-[random].exe
%appdata%\npswf32.dll
%appdata%\Inspector-[rnd].exe

Step four: Go to the Registry Editor, remove all Official-phone-support.com registry entries listed here:




HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpCmdRun.exe
HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpUXSrv.exe
HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MSASCui.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon\”Shell” = “[random].exe”

Attention: If you use manual way to remove Official-phone-support.com, you may encounter more difficulties. Manually removing Official-phone-support.com asks for patience and caution, for any mistake can make your important data lose. Therefore, it is unwise for you to manually remove Official-phone-support.com. The better way for you is to install Anti-Malware program SpyHunter to deal with Official-phone-support.com. You can avoid the danger and risk by downloading SpyHunter.



No comments:

Post a Comment

Note: Only a member of this blog may post a comment.